Terms & Conditions

Terms of Use You should read the following Terms and Conditions before using the The Candy Cave website.

Your use of this website is governed by the following Terms & Conditions. If you do not agree with all these Terms and Conditions, please do not proceed. By using this website you agree to comply with, and be bound by, these Terms and Conditions.


The information contained in this website has been prepared for general information and it is not intended that the Information be relied on by recipients. Honeydukes does not give any warranty as to the accuracy, reliability, or completeness of the information and accepts no responsibility for updating or correcting any part of the Information.


The Candy Cave may have items that are slightly different to their description and is not responsible for any breakages that may occur in delivery transit once the order is passed onto the courier.

The Candy Cave may release this Information to third parties as reasonably required. This includes, but is not limited to, where Honeydukes is required to release Information under any applicable law or in connection with The Candy Cave own purposes.


While The Candy Cave strives to protect your information and to prevent unauthorized access to any Information on this website, no data transmission over the Internet can be guaranteed as totally secure. 


The Candy Cave cannot ensure the security of any information transmitted to or from the website or the security of Information contained on the website. While access to our Client Only area of this website is password protected Honeydukes cannot ensure security of Information contained in this area of the Website. 

The Candy Cave and its directors, officers, employees and consultants do not accept any liability for any loss, damage, cost or expense incurred by any person whatsoever arising out of or referable to the any unauthorized access to any Information on this website or information transmitted to or from this website. Copyright and trademarks Copyright in all information and other materials on this website (including information and its arrangement) is owned by The Candy Cave.


All rights are reserved. Except as permitted under applicable laws, no part of this website may be reproduced, adapted, distributed, displayed, transmitted or otherwise exploited for any commercial purpose without the express written consent of The Candy Cave. You may imprint, copy, download or temporarily store extracts from this website for your personal information only when you use The Candy Cave products and services.


You must not alter anything. In particular you may not use a part of this website on any other website, or link any other website to this website, without the express written consent of The Candy Cave.


Nothing contained on this website should be construed as granting any licence or right of use of any trademark displayed on the website without the express written consent of The Candy Cave

By placing an order on the The Candy Cave website you agree to all terms and conditions.


Returns or refunds will only be accepted if the product and package is unopened due to health and safety regulations. Return freight will be at your cost so we recommend selecting carefully. Please be aware that some melting of chocolates can occasionally occur in warmer months. We do use a frozen pack and bubblewrap but this is sometimes not enough to prevent the product from melting. Due to the nature of the product and the fact that chocolate is still edible if partially melted, refunds on this basis will not be available. In transit damage is rare, however if you have a concern then please contact us before consuming or opening so that we can evaluate and assess any problems.